Robots for Hotels

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Greet your hotel guests with one of our Social Robots. Tokyo the Robot can turn your check-in and check-out procedures into a fun and friendly experience.

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Or you can call us at: +34918388556

Robotic Check-in

The robots for hotels we offer are prepared to take over the entire check-in process of your hotel. Thanks to their built-in touchscreen, the guests of your hotel can carry out an automated check-in and check-out. Robotic processing will speed up waiting times and reduce paperwork. The robot can print out an invoice and carry out the payment process. This will prevent crowded reception areas and improve the experience of customers.

Friendly information point

Our robots for hotels are actual interactive systems that work as connected and updated information points for guests. They can direct them to the key spaces like the breakfast hall, the pool, or indicate which elevator to take to their room. They can provide meal schedules and weather forecasts.

Facial recognition – Loyalty – Interaction

These robots are equipped with facial recognition technology that can customize greetings and messages to returning customers. If the robot greets a first-time visitor, however, it can suggest signing up to the hotel’s record in order to receive customized messages.

Property Management System (PMS) integration

The initial set up of the robot includes integrating the unit so that it works with the management systems used.

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VIP / Security alerts

The manager can be alerted immediately if a VIP guest arrives. It can also warn management if a blacklisted customer is spotted. It can extend the notification to the police if the customer is suspicious.

Room service

You can automate room service too with the help of our robots. The robot for hotels can take food trays and drinks to room that request this service. It can also provide up to date weather forecasts and the current temperature.

RFID card and bracelet swiper

The card reader and bracelets can be used to enable the robot to inform guests of the location of their room just by swiping their card or bracelet. It can also provide guests with information about their boarding in order to provide the best experience for guests.

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Restaurant dish delivery

Our robots can display the daily menu. They can lead the guests to their assigned table and take the orders. This enables them to be used both as hotel robots as well as hotel restaurant robots.

Animation at events

These robots for hotel animation. The guests will appreciate having robots as a form of entertainment included in the entertainment offering. It can be used for dancing activities, interacting with guests, and taking over part of child animation activities.

Event Check-in

Robots can also entertain ad specific hotel events while also managing occupancy thanks to its people counting features. Its facial recognition system will keep track of how many people have attended the event. This ensures the health and safety of everyone in attendance.

Lead generation at events

Hotels can use robots as a source of attention. Many people that would normally not interact with anyone are willing to play around with a robot. The robots are allowed to collect the endless data on their database that can be used by the hotel to improve their guests’ stay.

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Quizzes, games and forms

At the end of their stay, robots can request guests to fill out a survey related to their stay and their degree of general satisfaction. This will allow the hotel to improve its services according to the feedback provided by customers.

Accompany guests

Our hotel robots are equipped with autonomous movement systems, so they can wander freely around the hotel. This allows them to accompany guests, guiding them to different parts of the hotel, such as the café, breakfast hall, game room or help them find their room.

Autonomous robots for contact prevention

One of the great advantages of our wide range of robots is that they manage to avoid contact between people as a method of preventing the spread of viruses, giving an image of security and confidence to your business.

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Foodie Robot:

Another option for hotels is the Barman Foodie Robot. The self-explanatory name indicates that the robot is a barman. It can serve coffee, beer, ice cream, juices, etc. These drinks and orders can be paid using the credit card payment feature. This solution is especially focused on abiding by hygiene regulations. It is virus-free as no people are involved in the preparation of drinks. Everything is carried out by the robot. The outer aspect can be modified to match the company’s colors and it can be decorated with the company’s logo.

These are the reasons why companies with Robots enjoy an immediate impact

STAND OUT FROM YOUR COMPETITORS FROM THE VERY MOMENT A CUSTOMER WALKS THROUGH YOUR DOOR

CUT UNNECESSARY LABOR COSTS

PROVIDE A SAFE ENVIRONMENT TO BOTH YOUR EMPLOYEES AND CLIENTS

TURN YOUR COMPANY INTO A HIGH-END ROBOTIC COMPANY

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OUR ROBOTS

TOKYO THE ROBOT

5

Greet guests by their name.

5

Facial recognition system.

5

Greet clients according to the time of day (Good morning, good afternoon…)

5

Maintain dialogues with people.

5

Help visitors find someone, for example: “I want to talk to Mary” / “Please call the manager”.

5

Visitor check-in via RFID.

5

Information point.

5

Powerful-remote control APP.

5

Display images and videos.

5

Assist in the orientation of places. (Your order is…, show map).

5

Lead generation.

5

VIP alert.

5

Alert security / Police.

5

Congratulate people on their birthdays.

5

Autonomous navigation.

5

Accompany clients to specific zones.

5

Printing of tickets and invoices in the robot itself.

5

Go by a bell.

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NAIROBI

5

Greet visitors.

5

Information point.

5

Maintain dialogues with visitors.

5

Head movement and greetings.

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KENYA

5

Greet visitors.

5

Information point.

5

Maintain dialogues with visitors.

5

Head movement and greetings.

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SERVOBOT

5

Autonomous navigation.

5

Charge for orders by NFC.

5

Show the menu on an integrated touch interface.

5

Ask for menu preferences and send orders to the kitchen.

5

Take orders to tables.

5

Accompanying clients to their tables.

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BETTY

5

8th generation waiter robot.

5

Automated restaurant service.

5

Autonomous navigation.

5

Show the menu on the integrated touch interface.

5

Charge for orders by NFC.

5

Ask for menu preferences and send orders to the kitchen.

5

Accompanying clients to their tables.

5

Take orders to tables.

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ROBOT WAITER

5

Remote Control.

5

Charge for orders by NFC.

5

Playing prerecorded messages.

5

Catering service.

5

Low-Cost option.

5

Magnetic track navigation.

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HELPERBOT MAXI

5

Autonomous navigation.

5

Charge for orders by NFC.

5

Show the catalog on an integrated touch interface.

5

Ask for preferences and send orders.

5

Accompanying clients to designated points.

5

Take orders to clients.

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ADDela – Holographic assistant

5

Greet clients.

5

Information point.

5

Interaction with clients.

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CLIENTS

+ 200 clients in 2019

Customer Testimonials

“Robotics can help guests to check-in, check-out, process their invoice, or receive information. These robots have built-in facial recognition features. They can help by measuring temperature or cleaning. Guests feel reassured at a place where such preventive measures are enforced to ensure the safety and health of everyone.“

C.D.

Instituto Tecnológico Hotelero

“Tokyo The Robot is an IoT solution that can add value to the hotel business. The feature set these robots offer reduces face to face exposure with the hotel staff and allows to ensure social distancing.”

“This type of IoT solutions, which Alcatel-Lucent Enterprise allows in its communications, is a growing trend in Spain.”

A.M.

Alcatel-Lucent Entreprise